Let’s say you are delayed or your flight was cancelled due to weather. You need to call your hotel to let them know you’ll be late or that you won’t arrive at all. You look at your reservation email and it has the hotel’s 800 number or the main booking number, but not the hotel’s direct number. You’d like to call the hotel directly so you don’t encounter a charge for not cancelling in advance. What do you do?
Probably search for it this time…and eventually find it.
Or…next time when you book, put the hotel’s direct number in your cell phone. That way, you have it with you. If you’re at the airport, at home, in a cab, or on the street…it’s in your phone. It’s just so much easier.